cukong4d Privacy Policy

This page describes what we collect when you use cukong4d and how we keep that data protected. We at cukong4d collect information from you only as much as necessary to operate our service, verify your identity, process payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet), and handle any requests or disputes. Our approach is straightforward: we do not sell your data, we do not track you beyond what is necessary for account and payment management, and we encrypt all sensitive information.

Your privacy is foundational to how we operate. When you create an account on cukong4d, you trust us with personal information, payment details, and account activity. We take that responsibility seriously. This policy outlines exactly what we collect, why, and how long we retain it. It also explains your rights — you can request your data, correct information, or request deletion where applicable. We are transparent about our practices and available to answer questions about how your information is used.

cukong4d operates where local law permits. This means data handling is governed by the jurisdictions we serve. If you are in Jakarta, Surabaya, Bandung, or another supported region, your data is protected by the practices outlined here. If you move to a jurisdiction where cukong4d cannot legally operate, we will inform you and handle your data according to applicable laws.

What we collect and why

When you create an account on cukong4d, we collect your email address, full name, date of birth, and phone number. We use these to verify your identity, communicate with you, and ensure you meet eligibility requirements. We also collect your location (derived from your IP address during login) to confirm you are in a supported jurisdiction. We do not store your location continuously — we check it at account creation and during sensitive transactions like large withdrawals.

Payment information is collected only when you deposit. If you use DANA, e-wallet, or another e-wallet, you authorize the payment directly through that operator's app, and your wallet provider handles the transaction. If you use a bank virtual account (mobile banking, local payment, online payment, or e-wallet), we receive your transfer notification and confirm receipt, but we never store your bank account number on our servers. Payment information flows directly between you, cukong4d, and your payment operator — it is encrypted throughout.

Account activity information is collected automatically. This includes your login timestamps, which games you accessed, your betting and play history, and your account balance. We use this data to personalize your experience, investigate disputes, detect fraud, and maintain compliance records. This information is retained as long as your account exists plus two years after closure for regulatory purposes.

How we share your data

We share data only with third parties necessary to operate cukong4d. Payment operators (mobile banking, local payment, online payment, etc.) receive basic transaction information to process deposits and withdrawals. Our hosting provider receives encrypted account data to keep the service running. Our customer support team has access to your account information when you contact us about deposits, withdrawals, or disputes. We do not sell your data to advertisers, data brokers, or any third party outside our service.

Payment processors

e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and bank operators receive only information necessary for transaction settlement.

Hosting and infrastructure

Our servers may be located outside your jurisdiction. All data is encrypted in transit and at rest.

Legal requirements

We may disclose information if required by law, court order, or regulatory authority in supported jurisdictions.

Fraud prevention

We may share account flags with anti-fraud services to protect both you and cukong4d from fraudulent activity.

Cookies and tracking

We use cookies to keep you logged in, remember your preferences (like game filters), and understand how you use cukong4d. These cookies are necessary for the service to function. We do not use cookies for advertising or third-party tracking. You can disable cookies in your browser settings, but this may limit cukong4d functionality. We do not use analytics tools that track you across other websites.

Your rights on cukong4d

You have the right to request a copy of all data we hold about you. You have the right to correct inaccurate information (name, email, phone number). You have the right to request deletion of your account and associated data, though we may retain records required by law for a limited period. You have the right to withdraw consent to our use of your data, though this may prevent you from using cukong4d. To exercise any of these rights, contact our customer support team with your request and we will respond within 10 business days.

Data security and retention

We encrypt all communication between your device and cukong4d using industry-standard protocols. Payment information is never stored on our servers — it is encrypted and transmitted directly to payment operators. Account data is stored on encrypted databases with restricted access. We conduct regular security reviews and maintain backups for service continuity. In the event of a data breach, we will notify affected members within 48 hours and work with authorities as required.

We retain account data as long as your account is active. After you close your account, we retain records for two years to comply with regulatory and anti-fraud requirements. During this period, data remains encrypted and access is restricted to compliance teams only. After two years, data is deleted unless we are required by law to retain it longer.

Policy changes and contact

We may update this privacy policy periodically as our service evolves or as regulations change. If we make material changes, we will notify you via email. Your continued use of cukong4d after such notification constitutes acceptance. If you have questions about this policy, how we handle your data, or wish to exercise your rights, contact our customer support team. We are available 24/7 and will respond to all privacy inquiries within 24 hours. You can reach us through the contact form on cukong4d or via email — both are available in our support section.

cukong4d operates under jurisdiction-restricted access policies. Services are available only where local law permits. This privacy policy applies equally to all members in supported jurisdictions including Jakarta, Semarang, Yogyakarta, Medan, and other regions. If your jurisdiction changes or if you believe this policy has been violated, contact support immediately and we will assist you.